What They Say About Us
They were so helpful fixing a problem in our pathology lab quickly and efficiently! Highly recommend
Paul is one of the best maintenance specialists for the cryostat. He answered our questions efficiently and effectively. He helped us trouble shoot all our technical difficulties.
Paul arrived to examine our Cryostat. I have confidence in his knowledge and expertise. He made sure the equipment was working and that we were satisfied with his... Read More service. His attention to customer service was appreciated.
Amazing service. I call or email Paul and Tom every time I have problem with my cryostat. They respond quickly and very nice. I told them... Read More that I really needed my cryostat to be fixed as soon as possible, Tom showed up the next day even he had to travel really far. The best thing that they always try to save us money. I really really recommend them to everyone.
Paul and Tom were fantastic to work with! They diagnosed my microtome with a picture that I texted them and fabricated the necessary part to get me back up and... Read More running nearly a month faster than I was quoted from all other companies! 10/10 experience and I won’t be calling anyone but SMS for my future lab issues!
I had a great experience working with Paul. His dedication and knowledge showcase his expertise - I can only imagine that his other employees and services are fantastic as well.... Read More In a busy dermatology office, it is crucial that our cryostats are working properly. Paul stayed on the phone with me until we found the solution to our issues, even checking up after to see how things were coming along. I highly recommend him and his company for anything you may come across with your medical devices!
Paul has literally spent hours on the phone with me and my staff helping me troubleshoot issues with my equipment, and doing everything he can to figure out a way... Read More to get my lab up and running and save me money while doing it. Cannot recommend him highly enough. Thank you Paul!
Paul is very cooperative and very good to answering calls whenever we need to calibrate our cryostats. He helps me to figure out the way when I was troubleshooting on... Read More defrosting . I appreciate his help.
These guys know what they are doing - we have an old cryostat and they're the only ones who can keep it running. Very happy with their service over the... Read More years.
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